The course gives appropriate knowledge and qualifications in hotel management. The course prepares and equips participants with career opportunities at supervisory and management levels in hotels, resorts, and other accommodation facilities. The course also prepares participants to work as housekeeping managers, food and beverage managers, public relations managers, front office administrators, hotel managers, etc., and trains them in hotel chains as proprietors or owners. The course covers classroom lectures, self-home studies, research, quizzes, tests, exams, interviews
Features
- Upon completing this course students/participants are well acknowledgeable and ready to apply the: Accounting and billing procedures in hotels and basic sales control system Acquired knowledge of housekeeping and its role Acquired training in basic front office procedures Concepts and modes of reservations Skills of efficiency in customer service and conflict resolution Capability of designing hotels and hotel projects Acquired the working knowledge on housekeeping control desk. Knowledge and skills required in cleaning procedures that pertain to accommodations and facilities Knowledge and skills in hotel asset management
Target audiences
- This course is designed for all those who want to take a career in areas of accommodation, food and beverages, sales and marketing, entertainment, etc. It also targets those who working or want to take up employment in hotels, restaurant, bar and leisure facilities. The course is also designed for participants who want to gain an in-depth knowledge in the field of hotel management